x1111 is committed to protecting the privacy and personal data of every player on its platform. This Privacy Policy explains what information x1111 collects, why it is collected, how it is used, who it may be shared with, and what rights you have over your own data. Reading this document in full will give you a clear picture of how x1111 handles your information — with no ambiguity and no fine print designed to obscure your rights.
A plain-language summary of the six most important data protection commitments x1111 makes to every Pakistani player on the platform. The full legal text follows below.
All personal data transmitted between your device and x1111 servers is protected using industry-standard TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
x1111 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Data shared with service providers is strictly limited to what is necessary for platform operations.
x1111 players have the right to access, correct, and request deletion of their personal data at any time. Requests are handled within 30 days via the support team. Regulatory retention requirements may limit deletion in some cases.
x1111 collects only the data that is genuinely required — for account setup, KYC compliance, payment processing, and fraud prevention. Data collection is not speculative or exploratory; every data point has a defined purpose.
x1111 does not store full payment card or mobile wallet credentials on its own servers. Payment data is processed directly through certified payment gateways — JazzCash, EasyPaisa, and banking partners — under their own security frameworks.
x1111 will not send unsolicited marketing messages. Players who have applied responsible gaming limits or self-exclusion will be removed from all marketing communications automatically. You may opt out of marketing at any time through account settings.
x1111 (referred to in this document as "x1111", "we", "us", or "our") operates the online casino and sports betting platform accessible at x1111.bet. x1111 is operated under an international gaming license and provides casino games, sports betting, instant games, and PKR wallet services to registered players, with a primary focus on the Pakistani market.
For the purposes of data protection, x1111 is the data controller responsible for your personal information collected through the platform. If you have questions about how your data is handled, you may contact us at any time through the support channels detailed in Section 15 of this policy.
This Privacy Policy applies to all personal data collected by x1111 through:
This policy does not govern the privacy practices of third-party websites linked from x1111, payment processors, or game providers, each of which maintains its own privacy documentation. x1111 is not responsible for the data practices of those third parties.
Note for Pakistani Players: x1111 is particularly mindful of the digital privacy expectations of users in Pakistan. We do not share data with any Pakistani mobile operators, ISPs, or government-affiliated data aggregators unless compelled by a valid legal process.
When you create an x1111 account, we collect the following information:
To comply with our international licensing obligations and anti-money-laundering (AML) requirements, x1111 may request:
x1111 records the following transactional information for every deposit and withdrawal:
x1111 does not store full mobile wallet PINs, bank account passwords, or card CVV numbers. Payment authentication is handled exclusively by the respective payment provider's own secure infrastructure.
x1111 records all betting and gaming activity associated with your account, including:
When you access x1111, we automatically collect certain technical data including:
If you contact x1111 support, we retain records of those communications — including live chat transcripts and email correspondence — for quality assurance, dispute resolution, and regulatory audit purposes.
x1111 uses the personal data it collects for the following clearly defined purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, mobile number, date of birth |
| Age and identity verification (KYC) | CNIC copy, selfie, proof of address |
| Processing deposits and withdrawals | Transaction data, payment method details |
| Fraud prevention and AML compliance | Transaction history, IP address, device data |
| Customer support and dispute resolution | Communications data, account history |
| Responsible gaming monitoring | Gameplay data, session data, deposit limits set |
| Platform improvement and analytics | Technical data, gameplay data (anonymized) |
| Marketing communications (opt-in only) | Mobile number, email, gameplay preferences |
| Regulatory reporting and licensing compliance | KYC data, financial transaction records |
x1111 will not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.
x1111 processes personal data on the following legal bases:
x1111 uses cookies and similar tracking technologies for the following purposes:
x1111 does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking widgets on any part of the platform. Your browsing activity on x1111 is not shared with advertising networks.
You may control non-essential cookies through your browser settings. Disabling essential cookies will prevent you from logging into your x1111 account. Your cookie preferences can also be updated through the x1111 platform settings at any time.
x1111 shares personal data with third parties only under the following strictly defined circumstances:
To process PKR deposits and withdrawals, x1111 shares the minimum necessary transaction data with JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank. These providers are bound by their own regulatory obligations and do not receive gameplay or behavioral data.
Where x1111 uses a third-party automated KYC verification service, identity documents submitted for verification are processed by that provider under a strict data processing agreement. Documents are not retained by the KYC provider beyond the verification process.
Third-party game studios whose content is hosted on x1111 may receive anonymized session identifiers for the purpose of game functionality and RNG integrity verification. They do not receive your name, contact details, or financial information.
x1111 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by a valid legal obligation, court order, or licensing requirement. x1111 will only disclose the minimum data necessary to satisfy such obligations and will notify affected players where legally permitted to do so.
x1111 does not sell, rent, license, or otherwise transfer personal data to any third party for commercial or marketing purposes. This prohibition applies without exception.
x1111 operates under an international gaming license, and some of its infrastructure, KYC providers, and game platforms may be located outside Pakistan. Where personal data is transferred internationally, x1111 ensures that appropriate safeguards are in place, including:
By registering an x1111 account, you acknowledge that your data may be processed in the jurisdiction where x1111's licensing authority operates, as well as in the locations of x1111's technology partners, subject to the safeguards described above.
x1111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and licensing obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| KYC identity documents | Duration of account + 5 years after closure |
| Financial transaction records | Minimum 5 years (AML regulatory requirement) |
| Gameplay and betting history | Duration of account + 2 years after closure |
| Customer support communications | 3 years from date of interaction |
| Technical and device logs | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn + 1 year |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an individual player.
As an x1111 player, you have the following rights in respect of your personal data:
To exercise any of the above rights, contact x1111 support via live chat or at [email protected]. x1111 may ask you to verify your identity before processing a data rights request. All requests will be responded to within 30 calendar days.
x1111 implements a layered security framework to protect your personal data against unauthorized access, loss, alteration, or disclosure. Key measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, x1111 will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.
x1111 operates a strict 21+ policy. The platform is not directed at, and does not knowingly collect data from, individuals under the age of 21. During registration and KYC verification, x1111 actively verifies the age of all players.
If x1111 discovers that an account has been registered by a person under 21 years of age, the account will be suspended immediately, all gameplay data deleted, any balance forfeited, and the CNIC data used for registration flagged in x1111's underage-registration prevention database. Parents or guardians who believe a minor has registered an x1111 account should contact [email protected] immediately.
x1111 uses gameplay and session data as part of its responsible gaming framework to identify players who may be exhibiting signs of problem gambling. This monitoring is carried out in the player's interest and does not constitute profiling for commercial purposes. Specifically, x1111 may:
Players who self-exclude from x1111 will have their contact details flagged so that no marketing, promotional, or re-engagement communications are sent during the exclusion period. This flag persists after account closure. For more information on the tools available, visit the x1111 Responsible Gaming page.
x1111 may update this Privacy Policy from time to time to reflect changes in its data practices, platform features, or regulatory requirements. When material changes are made, x1111 will notify registered players via their registered mobile number or email address at least seven (7) days before the revised policy takes effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was published. Continued use of the x1111 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with a material change, you may close your account before the effective date.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how x1111 has handled your personal information, please contact us through one of the following channels:
x1111 takes all privacy complaints seriously. Where a complaint cannot be resolved to your satisfaction through our internal process, you may escalate the matter to the data protection authority in the jurisdiction where x1111 holds its gaming license.
All data rights requests are handled by the x1111 compliance team. You will receive an acknowledgement within 5 business days and a full response within 30 calendar days. Identity verification will be required before any data is disclosed or deleted.
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